RideFixer

Smartmotion error code

Smartmotion error 35: Motor abnormal

High severity Service soon

Can I ride home with this error?

Ride with caution. Ride without assist only.

What it means

The motor reports a fault.

Likely causes

  • Loose motor plug
  • Motor fault

Symptoms

  • Code 35 on the LCD

How to fix it

  1. Turn the bike off.
  2. Check all plugs for loose connections (Smartmotion uses sealed marine-rated plugs – pull straight apart and push fully back together).
  3. Turn the bike on again.
  4. If the code stays, contact your local Smartmotion dealer.
Still showing 35? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

See your dealer if it stays.

Applies to

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