Shimano STEPS / EP error E022: Battery does not meet system standards

What it means

The battery connected to the drive unit does not conform with system standards. All system functions shut down.

Likely causes

• Non-genuine or incompatible battery

Symptoms

• System will not start
• E022 shown

How to fix it

1. Turn the power off and on with the battery button.
2. Fit a genuine, compatible Shimano battery.
3. If it continues, contact your place of purchase.

How urgent is it?

Only use genuine compatible batteries.

Applies to

• STEPS E8000 (SC-E8000, SC-E6010)
• STEPS E6100 / E5000 (SC-E6100)
• STEPS E7000 (SC-E7000)

More Shimano STEPS / EP codes

• E014 Speed sensor in the wrong position
• E020 Battery and drive unit cannot communicate
• E021 Battery not supported by this drive unit
• E023 Electrical failure inside the battery
• E024 Communication error with the bike system
• E025 Genuine drive unit not connected / cable disconnected

All 22 Shimano STEPS / EP codes →