RideFixerRad Power Bikes error code
Rad Power Bikes error 23: Motor phase fault
High severity Service soon
Can I ride home with this error?
Ride with caution. Motor support may stop; pedal gently and do not keep restarting the motor on hills.
What it means
The system sees abnormal motor current patterns. On LCD bikes it often means a problem with the motor phase wires; on colour displays it can be overheating from hill climbing or a faulty controller.
Likely causes
- Motor overheated from hill climbing
- Dirty, wet or damaged motor connector
- Faulty controller
Symptoms
- Error 23 on the display
- LED display: pedal assist levels 0 and 1 flash
- Motor shuts off
How to fix it
- Turn the bike off and let the motor cool.
- Remove the battery; unplug the motor connector near the rear wheel (pull straight, no twisting).
- Check it is clean, dry and undamaged, then reconnect lining up the arrows.
- If the connector is damaged or the error continues (even without hills), contact Rad Power Bikes support.
How urgent is it?
Get it checked if it happens without hill climbing.
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