RideFixer

VanMoof error code

VanMoof error 57: SIM communication

Low severity When convenient

Can I ride home with this error?

Usually safe to ride. Safe to ride; connected features may not work.

What it means

Error 57 means the bike detects the SIM card but has trouble communicating with it. The code shows on the bike's matrix display.

Likely causes

Symptoms

  • Error 57 on the matrix display

How to fix it

  1. Make sure the bike has the latest firmware (VanMoof app).
  2. Reset the bike.
  3. Do a system restart (see VanMoof's 'How to System Restart' guide).
  4. If the error stays, take the bike to a VanMoof Partner for diagnosis and repair.
Still showing 57? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Not urgent for riding.

Applies to

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More VanMoof codes

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