RideFixer

VanMoof error code

VanMoof error 49-53: Motor controller, current or voltage errors

High severity Service soon

Can I ride home with this error?

Ride with caution. No assist; pedal home.

What it means

Errors 49 to 53 mean motor issues, including controller, current and voltage errors. The code shows on the bike's matrix display.

Likely causes

Symptoms

  • Error 49-53 on the matrix display

How to fix it

  1. Make sure the bike has the latest firmware (VanMoof app).
  2. Reset the bike.
  3. Do a system restart (see VanMoof's 'How to System Restart' guide).
  4. If the error stays, take the bike to a VanMoof Partner for diagnosis and repair.
Still showing 49-53? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Get it checked if the reset steps do not help.

Applies to

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