VanMoof error 54: SIM card not detected

What it means

Error 54 means the bike is having trouble detecting its internal SIM card (used for tracking/connectivity). The code shows on the bike's matrix display.

Likely causes

Symptoms

• Error 54 on the matrix display

How to fix it

1. Make sure the bike has the latest firmware (VanMoof app).
2. Reset the bike.
3. Do a system restart (see VanMoof's 'How to System Restart' guide).
4. If the error stays, take the bike to a VanMoof Partner for diagnosis and repair.

How urgent is it?

Not urgent for riding.

Applies to

• VanMoof S3 / X3

More VanMoof codes

• 47 Motor driver error
• 48 Motor speed pulses
• 49-53 Motor controller, current or voltage errors
• 55-56 Internal SIM card issue
• 57 SIM communication
• 58 GSM modem start-up failure

All 19 VanMoof codes →