RideFixer

Generic displays error code

Generic displays error 05_info: Axle speed sensor fault (torque sensor bikes)

Medium severity Service soon

Can I ride home with this error?

Ride with caution. Safe to pedal without assist.

What it means

Only on bikes with a torque sensor: the speed signal from the bottom bracket sensor is not correct.

Likely causes

  • Loose connector
  • Faulty torque sensor

Symptoms

  • 05 info flashes
  • No pedal assist

How to fix it

  1. Check the torque sensor connector.
  2. Switch the bike off, wait 10 seconds and switch it on again.
  3. If the code stays, take the bike to your dealer or an e-bike repair shop.
Still showing 05_info? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Needs checking.

Applies to

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