RideFixer

VanMoof error code

VanMoof error 44: E-shifter communication

Medium severity Service soon

Can I ride home with this error?

Ride with caution. Gears may not change; ride gently in the current gear.

What it means

Error 44 can mean the bike cannot communicate with the e-shifter, or the e-shifter cable is not connected properly. The code shows on the bike's matrix display.

Likely causes

Symptoms

  • Error 44 on the matrix display

How to fix it

  1. Make sure the bike has the latest firmware (VanMoof app).
  2. Reset the bike.
  3. Do a system restart (see VanMoof's 'How to System Restart' guide).
  4. If the error stays, take the bike to a VanMoof Partner for diagnosis and repair.
Still showing 44? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Get it checked if it returns.

Applies to

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