RideFixer

Rad Power Bikes error code

Rad Power Bikes error 10: Battery overvoltage

High severity Service immediately

Can I ride home with this error?

Stop riding. Do not ride with an unapproved battery; switch off until a genuine battery is fitted.

What it means

The battery is working outside its voltage limits. Rad says this is rare and can happen with a third-party battery or a controller problem.

Likely causes

  • Non-Rad (third-party) battery fitted
  • Controller fault

Symptoms

  • Error 10 on the colour display
  • Assist stops

How to fix it

  1. Turn the bike off and on again.
  2. Only use a Rad Power Bikes approved battery and charger.
  3. If the error stays with a genuine Rad battery, contact Rad Power Bikes support.
Still showing 10? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Check the battery is a genuine Rad battery before riding again.

Applies to

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