How do I fix MAHLE ebikemotion error 12?

Charge the battery for at least 30 minutes. Switch on again. If the error stays, visit an authorised dealer.

MAHLE ebikemotion error code

MAHLE ebikemotion error 12: Error #12 – Voltage too low

Q: Can I ride with MAHLE ebikemotion error 12?

Ride with caution. No assist until charged; pedal without it.

Medium severity Service soon

Can I ride home with this error?

Ride with caution. No assist until charged; pedal without it.

What it means

MAHLE/ebikemotion technical sheet: the battery voltage is below its working range. Charging usually fixes it; if not, the dealer checks the charge port and battery.

Likely causes

Battery very low
Charge port fault
Battery fault

Symptoms

Flashing pink iWoc
No assist

How to fix it

Charge the battery for at least 30 minutes.
Switch on again.
If the error stays, visit an authorised dealer.

Still showing 12? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Charge now; dealer if it stays.

Applies to

MAHLE ebikemotion X35 / X35+ with iWoc One

Did this help?

More MAHLE ebikemotion codes

RED-SLOW-FLASH iWoc LED slow red flash (battery 10–15%)
RED-FAST-FLASH iWoc LED rapid red flash (battery under 10%)
6 Error #6 – Motor sensor signal error
35 Error #35 – Sensor voltage out of range
36 Error #36 – Light voltage out of range
194 Error #194 – Low voltage in one of the cells

All 11 MAHLE ebikemotion codes →