RideFixer

Generic displays error code

Generic displays error 07: High voltage protection

Medium severity Service soon

Can I ride home with this error?

Ride with caution. Safe to pedal without assist.

What it means

The controller has seen a voltage above its limit and stopped assist. C961 uses Bafang protocol V4.0; with other controllers codes may differ.

Likely causes

  • Wrong battery or charger
  • Battery or controller fault

Symptoms

  • 07 flashes
  • Motor stops

How to fix it

  1. Unplug any charger.
  2. Only use the battery and charger made for the bike.
  3. Never open the battery.
  4. If the code stays, take the bike to your dealer or an e-bike repair shop.
Still showing 07? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Needs attention.

Applies to

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