Generic displays error code
Generic displays error 07: High voltage protection
Medium severity Service soon
Can I ride home with this error?
Ride with caution. Safe to pedal without assist.
What it means
The controller has seen a voltage above its limit and stopped assist. C961 uses Bafang protocol V4.0; with other controllers codes may differ.
Likely causes
- Wrong battery or charger
- Battery or controller fault
Symptoms
- 07 flashes
- Motor stops
How to fix it
- Unplug any charger.
- Only use the battery and charger made for the bike.
- Never open the battery.
- If the code stays, take the bike to your dealer or an e-bike repair shop.
How urgent is it?
Needs attention.
Applies to
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