Fazua error RED: Evation: status LED red (Hard Fault)

What it means

Fazua calls this a Hard Fault. The e-bike can no longer be ridden with assist and needs maintenance. The troubleshooting table links it to a connection error between the drivepack and the bottom bracket, often from dirt at the interface.

Likely causes

• Dirt at the drivepack / bottom bracket interface
• Connection error between drivepack and bottom bracket
• Other hard fault

Symptoms

• Top LED red (steady or flashing)
• No assist

How to fix it

1. Switch the system off.
2. Remove the drivepack and clean the interface between the bottom bracket and the drivepack.
3. Refit the drivepack and switch on.
4. If the red LED stays, contact a Fazua service partner.

How urgent is it?

Needs maintenance before using assist again.

Applies to

• Fazua Evation (Remote b, fX, bX)

More Fazua codes

• YELLOW Evation: status LED yellow (Soft Fault)
• WHITE-FLASH Evation: white LEDs flashing (firmware update)
• WHITE Evation: status LED white (battery flat)
• YELLOW-BLINK Ride 60: status LED blinking yellow (Warning / Soft Fault)
• RED-BLINK Ride 60: status LED blinking red (Error / Hard Fault)

All 6 Fazua codes →