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Bosch error code

Bosch error F10004: Incompatible software versions (critical)

High severity Service soon

Can I ride home with this error?

Ride with caution. Assistance may be switched off, but Bosch says you can always keep pedalling without the motor.

What it means

A basic function is impaired because components have incompatible software versions. All components need the latest software.

Likely causes

  • A component was not connected during a software update
  • Outdated software

Symptoms

  • Code F10004
  • Assistance may not work

How to fix it

  1. Connect every eBike component, including removable and optional ones (display, battery).
  2. Update the software in the eBike Flow app or at your dealer.
  3. Switch the eBike system off, wait a few seconds, then switch it on again.
  4. If the code comes back, contact your Bosch eBike dealer.
Still showing F10004? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Restart first; see a Bosch eBike dealer if it keeps coming back.

Applies to

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