RideFixer

Bosch error code

Bosch error 424: Communication problem between components

Medium severity Service soon

Can I ride home with this error?

Ride with caution. Assistance may be switched off, but Bosch says you can always keep pedalling without the motor.

What it means

Two or more eBike components cannot communicate properly. Bosch says the connections need checking.

Likely causes

  • Loose or damaged system cable or plug

Symptoms

  • Code 424 on the display
  • Assistance may cut out

How to fix it

  1. Switch the eBike system off, wait a few seconds, then switch it on again.
  2. Ask your Bosch eBike dealer to check the plugs and cables. Do not open any component yourself.
Still showing 424? The RideFixer app finds bike shops near you, so you know where to take it.

How urgent is it?

Have the eBike checked before your next ride, as Bosch recommends.

Applies to

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