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RideFixer Android App Scan errors, compare sounds and diagnose e-bike issues on your phone.
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Shimano Error Code

E020 - Battery Communication Error

Battery and drive unit communication failed.

High severity Stop rideability Immediate urgency

What it means

Battery data cannot be read safely.

Common causes

  • Battery contacts dirty
  • Battery not seated
  • BMS fault

Symptoms

  • Power loss
  • Battery not detected
  • No assist

How to fix it

  • Clean contacts
  • Reseat battery
  • Dealer battery check
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