RideFixer app
RideFixer Android App Scan errors, compare sounds and diagnose e-bike issues on your phone.
Download on Google Play
Shimano Error Code

E012 - Torque Sensor Error

Torque sensor value is abnormal.

High severity Stop rideability Immediate urgency

What it means

The motor cannot calculate rider input safely.

Common causes

  • Sensor fault
  • Pedal load during startup
  • Calibration issue

Symptoms

  • No assist
  • Jerky assist
  • Error at startup

How to fix it

  • Restart without pedaling
  • Check crank area
  • Dealer calibration
Get RideFixer App